Terms of Use

Last updated: November 14, 2025

Please read these terms carefully before using the Shukayu platform. By using our service, you agree to comply with these terms.

1. Acceptance of Terms

  • •By using the Shukayu platform, you agree to these Terms of Use.
  • •If you do not agree with any part of the terms, you may not use our services.
  • •We reserve the right to change these terms at any time.

2. Use of the Platform

  • •You agree to use the platform only for lawful purposes.
  • •It is prohibited to publish false information or mislead other users.
  • •You are fully responsible for the content that you publish on the platform.
  • •It is forbidden to use the platform for illegal activities or fraud.

3. Registration and Accounts

  • •To use the full functionality, you must create an account.
  • •You must provide accurate and up-to-date information when registering.
  • •You are responsible for maintaining the confidentiality of your password.
  • •You may not create multiple accounts or transfer your account to other persons.

4. Services and Transactions

  • •Shukayu acts as an intermediary between customers and performers.
  • •We are not responsible for the quality of the services provided or the performance of obligations.
  • •All financial settlements are carried out directly between users.
  • •We recommend checking reviews and ratings before starting cooperation.

5. Payments and Fees

  • •The platform may charge a fee for services in accordance with the pricing plan.
  • •All prices are indicated in Ukrainian hryvnia (UAH) and include taxes unless otherwise stated.
  • •Refunds are processed in accordance with our refund policy.
  • •We are not responsible for payment disputes between users.

6. Intellectual Property

  • •All content on the platform is protected by copyright laws.
  • •Users retain rights to the content they publish.
  • •By publishing content, you grant us a license to use it for the operation of the platform.
  • •It is prohibited to copy, distribute or modify content without permission.

7. Liability

  • •The platform is provided 'as is' without any warranties.
  • •We are not liable for any losses caused by the use of the platform.
  • •Users are solely responsible for their actions on the platform.
  • •Our maximum liability is limited to the amount paid for the services.

8. Termination

  • •We reserve the right to terminate or suspend access to the platform.
  • •Users may delete their accounts at any time.
  • •If the terms of use are violated, the account may be blocked without prior notice.
  • •After account deletion, some data may be retained in accordance with the law.

9. Changes to the Terms

  • •We reserve the right to change these terms at any time.
  • •We will notify users in advance about significant changes.
  • •Continued use of the platform after changes means acceptance of the new terms.
  • •We recommend reviewing these terms regularly.

10. Contact Information

  • •For questions regarding the terms of use, contact us at: legal@shukayu.com
  • •For general questions, use the 'Contacts' section on our website.
  • •We aim to respond to all inquiries within 48 hours.

Important Information

These terms of use are governed by the laws of Ukraine. Any disputes will be resolved in the courts of Ukraine. If any part of these terms is found invalid, the remaining provisions will remain in effect.